Banking and Finance
STERLING BANK LEADS PROTEST FOR REMOVAL OF BANK TRANSFER CHARGES
LAGOS, NIGERIA – In a landmark move that sets a new benchmark for customer-focused
banking in Nigeria, Sterling Bank has championed the cancellation of bank transfer fees by major banks, announcing it will no longer take any money for itself for any local online transactions by its customers.
The announcement, made on April 1st, initially sparked widespread arguments, with many
assuming it was a marketing prank tied to April Fools’ Day. However, Sterling has confirmed that this is no stunt: the zero-transfer-fee policy is real, and effective immediately.
With this move, Sterling becomes the first major Nigerian bank to take a definitive stand against the long-standing practice of charging customers for everyday digital transfers, an issue that has grown increasingly contentious as digital banking adoption deepens.
“We believe access to your own money shouldn’t come with a penalty,” said Obinna
Ukachukwu, Growth Executive leading the Consumer and Business Banking Directorate. “This is more than a financial decision, it’s a values-based one. It reflects our commitment to making banking fair, inclusive, and truly customer focused.”
“We’re not yet the biggest bank in Nigeria, but we’ve been the boldest,” Ukachukwu added. “Sterling fearlessly believes in the future of Nigeria, and this is us backing Nigerians with more than words.”
Under the new policy, Sterling customers will enjoy free transfers for all local transactions
conducted via the bank’s mobile app. This translates into significant savings, particularly for individuals and new small business owners who make frequent daily transfers.
This customer-first orientation is not new for Sterling. During the COVID-19 pandemic, the bank stood out by providing supplementary payments to healthcare workers in public hospitals—at a time when few others were willing or able to offer additional support. From that moment to now, Sterling has continued to redefine what it means to be a responsible and responsive institution.
The bank’s latest move has been met with widespread public approval, sparking positive
reactions across social media and placing pressure on industry peers to follow suit.
We’re proud to lead this change,” Ukachukwu added. “We hope it inspires others to think
differently about what customers truly need from their banks, not just in services, but in values.”
Online communities were not excluded as WhatsApp Nigeria lit up with viral broadcasts as users forwarded the news across various groups, including one from a prayer circle that read: “Please my good people this is not a joke!!! Sterling Bank has just shocked Nigeria today o!! My neighbour Justina just transferred N100k and no charges!!! God bless Sterling Bank!!”. The message quickly gained traction, sparking massive public interest and mounting pressure on other banks to follow suit.
Sterling’s zero-fee policy is part of a broader strategy to transform the customer experience and deliver transparent, ethical banking solutions at scale.
About Sterling Bank
Sterling Bank is a full-service national commercial bank in Nigeria, focused on building a more equitable and sustainable future through its HEART strategy, targeting investments in Health, Education, Agriculture, Renewable Energy, and Transportation. With a growing reputation for innovation and customer advocacy, Sterling continues to lead with impact, empathy, and execution.
Banking and Finance
Wema Bank’s 5 for 5 Rewards Delivers ₦17.96 Million to 273 Customers in One Month
One month after launching Season 5 of its flagship 5 for 5 Rewards campaign, Wema Bank has rewarded 273 customers with a total of ₦17.96 million, demonstrating the strong early impact of its refreshed customer rewards platform and reinforcing its commitment to rewarding everyday banking.Launched on May 2, 2026, as part of the Bank’s 81st anniversary celebration, this season of the campaign introduced a more structured and inclusive rewards framework designed to encourage positive financial habits while recognising customer loyalty across the Youth, Women and Mass Market segments.The season opened with a special anniversary activation at Ikeja City Mall, where 81 customers received ₦81,000 each, resulting in ₦6.56 million in rewards on launch day. Since then, the campaign has continued to reward customers through daily and monthly draws, with an additional 192 winners emerging within the first month.Across the Youth segment, 37 students have received rewards worth ₦4.4 million, including 20 students who received ₦50,000 PocketMoni rewards and 17 university students who received ₦200,000 each in Tuition Support.The Women segment also recorded strong participation, with 12 customers receiving ₦150,000 each through the #SelfCare category, while the Mass Market segment recorded the highest number of winners. Within the first month, 120 customers received daily cash rewards, and 23 customers won ₦200,000 each in the monthly draw, bringing total rewards in the category to ₦5.2 million.Commenting on the campaign’s early impact, Wema Bank’s Managing Director and Chief Executive Officer, Moruf Oseni, said; “At Wema Bank, we believe loyalty should be rewarded in ways that are meaningful, transparent and accessible. The response to Season 5 of the 5 for 5 Rewards campaign has been encouraging, and seeing hundreds of customers benefit within just one month reinforces our belief that everyday banking should create everyday opportunities. Beyond rewarding transactions, we are encouraging positive financial habits while delivering real value to our customers. He added; “This is only the beginning. With more reward categories, more winners and more opportunities still ahead, we remain committed to creating meaningful impact for our customers and ensuring more Nigerians experience the value of banking with Wema.”Customers can participate by opening or reactivating a Wema Bank account, funding it with a minimum of ₦5,000, maintaining an average monthly balance of ₦5,000, and completing at least five transactions every month using the ALAT app, Wema or ALAT cards, or *945#.With over ₦170 million earmarked for rewards between May and December 2026, thousands more customers are expected to benefit as the campaign continues, reaffirming Wema Bank’s commitment to rewarding loyalty, promoting positive financial behaviour and delivering value beyond banking.
Banking and Finance
Access Holdings reaffirms long-term value strategy at 4th AGM
Lagos, Nigeria– June 11, 2026:
Access Holdings Plc has reaffirmed its commitment to long-term value creation, financial resilience and disciplined growth, assuring shareholders that its strategic focus remains firmly on building a stronger and more sustainable institution despite a challenging operating environment.Speaking at the Group’s 4th Annual General Meeting (AGM), Chairman Aigboje Aig-Imoukhuede, said the true measure of a financial institution is not simply its ability to grow but its ability to do so profitably, sustainably and with discipline over time.He said the Group’s 2025 performance reflected a deliberate strategy to strengthen its long-term fundamentals while maintaining solid financial results.Access Holdings reported a Profit Before Tax of ₦1.007 trillion, supported by the strength of its diversified business model and expanding earnings across key markets. Total assets rose to ₦51.56 trillion while customer deposits recorded strong growth, reinforcing the confidence of customers and the momentum of the franchise.According to the Chairman, the results should also be viewed in the context of prudent risk management decisions taken during the year. The Group accelerated provisions on legacy and regulatory forbearance credit exposures, leading to higher impairment charges as part of a conscious effort to reinforce its balance sheet and strengthen long-term resilience.”Periods of economic uncertainty often reveal more about an institution than periods of uninterrupted growth. Our focus remains on building a business that is not only growing, but improving in the quality, resilience and sustainability of its earnings,” Aig-Imoukhuede said.The AGM also highlighted the continued transformation of Access Holdings beyond traditional banking into a broader financial services ecosystem. While banking remains the Group’s primary earnings driver, businesses spanning investment management, pensions, insurance, consumer finance and digital payments are making increasing contributions to overall performance.Growth platforms including Access ARM Pensions, Access Insurance Brokers, Oxygen X Finance and Hydrogen Payments continue to expand the Group’s presence across retirement services, consumer lending and digital finance, strengthening its long-term earnings profile.Looking ahead, Aig-Imoukhuede said the Group’s next phase of development is anchored on its “From Scale to Value” strategy.”Our strategy, From Scale to Value, reflects the natural evolution of our journey. Scale created opportunity; value creation is how we fully realise it,” he said.He added that while the Group continues to generate strong returns, its long-term objective is to ensure earnings per share consistently exceed the cost of capital while unlocking the significant unrealised value embedded within its international subsidiaries.Addressing shareholders’ concerns over dividend payments, the Board clarified that the temporary suspension of dividends resulted from regulatory compliance requirements rather than any weakening of the Group’s financial position.Aig-Imoukhuede assured shareholders that the Group’s earnings capacity remains robust and reaffirmed the Board’s commitment to resuming dividend payments once the relevant regulatory conditions have been satisfied.”Our approach is clear: capital retained today must translate into greater value tomorrow and sustainable returns for our shareholders,” he stated.The AGM also reflected continued progress in governance and leadership succession. During the year, Innocent Ike was appointed Group Managing Director and Chief Executive Officer, while Ibironke Adeyemi joined the Board as an Independent Non-Executive Director.Shareholders equally commended Bolaji Agbede, Executive Director, Business Development, for her leadership of the management team during her tenure as Acting Group Chief Executive Officer before the appointment of Mr. Ike.The Chairman noted that the leadership transition was executed seamlessly, ensuring strategic continuity, operational stability and sustained stakeholder confidence.Despite ongoing macroeconomic uncertainties across its markets, Access Holdings expressed confidence in its strategic positioning, citing disciplined execution, a diversified business model, a strengthened capital base and a clear commitment to sustainable value creation.Reaffirming the Group’s long-term vision, Aig-Imoukhuede said: “Our responsibility is to justify the confidence of our shareholders by building an institution that endures, one defined by clarity of purpose, discipline of execution and sustainable value creation over time.”
Banking and Finance
Fidelity Bank Reaffirms Support for MSMEs, Drives Growth Agenda at SME Forum
Photo caption: L-R: Divisional Head, Small and Medium-scale Enterprises (SMEs), Fidelity Bank Plc, Mrs. Ugochi Osinigwe; Executive Director, South, Fidelity Bank Plc, Mrs. Pamela Shodipo; and Representative of the President of the Port Harcourt Chamber of Commerce, Industry, Mines and Agriculture (PHCCIMA) and Chairman of SMEs and Non-Governmental Organizations (NGOs) Trade Group, Mr. Jack Daboikiabo; at the Fidelity Bank SME Quarterly Business Forum held in Port Harcourt, recently.
Leading financial institution, Fidelity Bank Plc, has reaffirmed its commitment to advancing the growth and sustainability of Micro, Small and Medium-scale Enterprises (MSMEs), positioning itself as a trusted partner beyond traditional banking and financing.This commitment was reiterated by the bank’s management during a keynote address delivered by the Executive Director, South, Mrs. Pamela Shodipo, at the recently held SME Quarterly Business Forum in Port Harcourt, Rivers State.The Forum, themed “Scaling Trade and Distribution of Businesses for Sustainable Growth,” brought together entrepreneurs, business owners, industry experts and customers for insightful discussions on strategies for expanding businesses, strengthening distribution networks and unlocking sustainable growth opportunities in Nigeria’s evolving marketplace.In her address, Shodipo reiterated Fidelity Bank’s commitment to supporting SMEs beyond traditional banking and financing. She stated, “Our objective is clear: to help Nigerian enterprises grow, become more competitive and create sustainable value in their communities and the wider economy. We want to be more than a provider of funds; we want to be your trusted partner in growth,” she said.Further emphasising the strategic importance of the host city, the bank’s Executive Director described Port Harcourt as a critical economic hub, with significant influence across trade, logistics, marine services, manufacturing, agriculture, and the energy sector.“Port Harcourt occupies a strategic place in the economic life of Nigeria. It is a major commercial hub, a gateway to the South-South and a city whose influence extends across trade, logistics, marine services, manufacturing, agriculture and energy. Businesses here understand what it means to operate in a dynamic environment, respond to market demand quickly and keep commerce moving,” she said.Shodipo maintained that, the Forum’s theme was particularly relevant given the vital role trade and distribution businesses play in connecting producers to consumers, supporting supply chains, creating jobs and sustaining livelihoods.“Trade and distribution businesses play a critical role in the Nigerian economy. They connect producers to consumers, support supply chains, create jobs and sustain livelihoods. In the South-South, this role is even more significant because the region remains one of the vital arteries of commerce in Nigeria, with strong links to ports, industrial activity, wholesale trade and regional distribution networks,” she remarked.The bank’s Executive Director also highlighted initiatives such as the Fidelity Nigeria International Trade and Creative Connect (FNITCC), which connects businesses to international markets like the UK and US, as well as partnerships with the Nigeria Export Promotion Council (NEPC) and Lagos Business School through the Export Management Programme, alongside the Fidelity SME Hub for advisory support.In her remarks, Mrs. Ugochi Osinigwe, Divisional Head, Small and Medium-scale Enterprises, Fidelity Bank Plc, said the forum was designed to provide business owners with actionable insights and valuable networking opportunities that can accelerate growth.“SMEs remain the backbone of Nigeria’s economy, and at Fidelity Bank, we are deliberate about creating platforms that expose entrepreneurs to knowledge, innovation and opportunities that help them build resilient and scalable businesses. This forum reflects our ongoing commitment to supporting SMEs beyond banking by equipping them with the tools and connections needed to thrive in today’s competitive environment,” Osinigwe said.She encouraged participants to leverage the Bank’s various SME-focused initiatives, advisory services and digital solutions to strengthen their operations and position their businesses for long-term success.Participants at the forum commended Fidelity Bank for creating a platform that addresses real business challenges and provided practical solutions.One of the participants, Mr. Andy Macozi, praised the initiative, saying, “The forum was timely and informative. The discussions addressed challenges many business owners face daily, and I believe more entrepreneurs will benefit if Fidelity Bank continues to organize such seminars and knowledge-sharing sessions.”Also speaking, Chief Uche Aham, an oil and marine services entrepreneur, described the forum as insightful and impactful.“I commend Fidelity Bank for bringing together business owners to learn and exchange ideas. The sessions were practical and insightful. It would also be helpful if participants could receive comprehensive materials from the forum for future reference and implementation,” he noted.The Fidelity Bank SME Quarterly Business Forum is the latest of the bank’s initiatives aimed at empowering entrepreneurs, fostering innovation and driving sustainable economic development across Nigeria.Ranked among the best banks in Nigeria, Fidelity Bank Plc is a full-fledged Commercial Deposit Money Bank serving over 10 million customers through digital banking channels, its 255 business offices in Nigeria and United Kingdom subsidiary, FidBank UK Limited.The Bank is a recipient of multiple local and international awards, including the 2025 Development Bank of Nigeria (DBN) Innovation Award for MSME support; Best Retail and SME Bank Award from Independent Newspapers; Best Bank for Export & Trade Finance and Most Innovative Bank of the Year at the 2025 BusinessDay Banks and Financial Institutions (BAFI) Awards; and Nigeria’s Best Private Bank at the 2025 Euromoney Awards. The Bank also received the inaugural Most Improved Commercial Bank of the Year award by Nairametrics, the SME Bank of the Year award by NewsDirect, and the Straight-Through Processing (STP) Excellence Award by Citi Group, in addition to recognition by Global Brands Magazine for Excellence in Community Empowerment
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