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INNOVATIONS, INVESTMENT, AND COLLABORATION, ESSENTIAL FOR NIGERIA’S FINTECH GROWTH – BRANKA MRACAJAC, CEO OF 9PSB

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L-R: Oladimeji Saka, Lead Retail Banking, 9 Payment Service Bank (9PSB), Seun Folorunsho, Assistant General Manager, Fintech Association of Nigeria, Branka Mracajac, Chief Executive Officer and Managing Director, 9 Payment Service Bank (9PSB), Inemesit Ekong, Team Lead, Marketing Communications 9PSB, Myra Abasiakara, Digital Marketing & Content Officer, 9PSB, Chukwuemeka Ugwu, Chief Compliance Officer, 9PSB, and Akeem Salam, Group Head, Business Development and Strategy, 9PSB, at the 2024 Nigeria Fintech Week, held recently at Landmark Event Centre, Victoria Island, Lagos.

Nigeria, October 2024 – At the 2024 Nigeria Fintech Week held in Lagos, Branka Mracajac, CEO of 9 Payment Service Bank (9PSB), Nigeria’s digital payment service bank, focused on financial inclusion, emphasized the critical importance of innovation, increased investment, regulatory support, and collaboration among stakeholders in driving the growth of Nigeria’s fintech ecosystem.The three-day event themed: Positioning Africa’s Fintech Ecosystem to Accelerate Inclusive growth’, brought together industry leaders to discuss strategies for leveraging generative Artificial Intelligence and transitioning from revenue-driven to profitability-focused business models.In a keynote address – Powering Nigeria’s Fintech Ecosystem to Accelerate Growth, the Chief Executive Officer, and Managing Director, 9 Payment Service Bank, Branka Mracajac, highlighted that as Nigeria stands at the forefront of the fintech revolution in Africa, the market has experienced significant advancements.

L – R: Seun Folorunso, Assistant General Manager, Fintech Association of Nigeria; Branka Mracajac, Chief Executive Officer and Managing Director, 9 Payment Service Bank (9PSB); Inemesit Ekong, Team Lead, Marketing Communications, 9PSB, and Akeem Salam, Group Head, Business Development and Strategy, 9PSB, at the 2024 Nigeria Fintech Week held recently at Landmark Event Centre, Victoria Island, Lagos.

The influx of startups and foreign investments is redefining how financial services are delivered. Innovations such as digital and mobile wallets are addressing the financial needs of millions of Nigerians.However, to sustain this momentum, it is essential to address several challenges. With over 28 million adults lacking access to essential financial services, enhancing digital infrastructure and improving connectivity are critical.

Chief Executive Officer and Managing Director, 9 Payment Service Bank (9PSB) Branka Mracajac (Middle) and other staff of 9 Payment Service Bank (9PSB) at the 2024 Nigeria Fintech Week held recently at Landmark Event Centre, Victoria Island, Lagos.

Furthermore, the affordability and accessibility of fintech products must be prioritized to ensure that all Nigerians can benefit from these advancements.In her words, “building trust with consumers is paramount. The fintech sector must ensure reliable data practices and provide educational resources to enhance understanding of available services. While the Central Bank of Nigeria and other regulatory bodies have taken significant steps to foster innovation, continued efforts are needed to protect consumers and create a supportive environment for industry growth. The robust investment capital entering the fintech sector presents a tremendous opportunity for innovation. Numerous startups are emerging, ready to address the diverse needs of the population. To fully realize this potential, deeper collaboration and partnerships across the industry are essential.”“The future of Nigeria’s fintech landscape is bright, but achieving its full potential requires a united effort and innovative thinking from all stakeholders. Together, the industry can accelerate growth and transform the financial services sector in Nigeria”, Mracajac added.The Nigeria Fintech Week (NFW) is an annual event and a platform that provide opportunities for players and other stakeholders to come together, engage, share innovative knowledge, and experience that will drive the industry forward

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“Our Technology Infrastructure Now Best in Class, Thanks for Your Understanding”, Zenith Assures Customers

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Zenith Bank Plc has announced that it now boasts the best technology infrastructure in the banking industry, positioning itself to provide an exceptional customer experience and superior service delivery moving forward. This upgrade follows a recent comprehensive technology enhancement.The bank expressed its heartfelt gratitude to customers for their support and patience throughout the upgrade process, while also extending apologies for any inconveniences experienced during this time.This announcement was made in a social media post on Wednesday, signed by Dame Dr. Adaora Umeoji, OON, the Group Managing Director/CEO. In her message, the GMD/CEO emphasized the bank’s commitment to delivering an unparalleled service experience, stating, “We undertook this upgrade to ensure we can offer our customers the best possible service.”Umeoji pledged that Zenith Bank will continue to innovate, ensuring that customer needs are met swiftly, safely, and conveniently.The post read in part: “On behalf of the Board, Management, and Staff of Zenith Bank PLC, I would like to thank you for your patience and support during our IT infrastructure migration to a new and more robust operating system. “We are truly grateful for the trust and confidence you have placed in us. The primary reason for undertaking this extensive endeavor was to better position Zenith Bank PLC for improved service delivery to all our valued customers and to create memorable banking experiences at all our touchpoints.”While I regret the inconveniences and challenges you faced during and immediately after our migration, I am pleased to inform you that Zenith Bank PLC now has the best technology infrastructure in the industry. We are committed to ensuring you experience superior service delivery going forward.”Rest assured, you remain our top priority, and Zenith Bank will continue to innovate and offer value-added products and services to meet all your banking needs quickly, safely, and conveniently.”

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Ecobank Nigeria Has Best ‘Web Portal’ in Nigeria – Digital Jurist Awards

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Lagos, November 6, 2024 – Ecobank Nigeria has been awarded the “Best Web Portal” in Nigeria at the Phillips Consulting Digital Jurist Awards, ahead of 22 other commercial banks. This prestigious recognition highlights Ecobank’s leadership in digital banking and its commitment to delivering innovative, customer-focused solutions. The Digital Jurist Awards, created by digital experts at Phillips Consulting, assess the performance and effectiveness of digital platforms across various industries, including banking, telecommunications, and government. The evaluation covers websites, web portals, mobile apps, and social media, with a focus on organizations that have excelled in digital transformation. Kola Adeleke, Executive Director of Commercial Banking at Ecobank Nigeria, said the award is a reflection of the bank’s commitment to using digital technology to enhance customer experience. He emphasized that digital banking is the future of the industry, and Ecobank has long embraced this shift. He also commended the organizers and reiterated the bank’s dedication to providing seamless, reliable, and secure digital banking solutions. The recognition reinforces Ecobank’s position as a leader in digital innovation and highlights the growing role of technology in shaping the future of banking. Ecobank Nigeria is an affiliate of the Ecobank Group, the leading private pan-African banking group. Ecobank Nigeria offer a comprehensive suite of financial services and solutions to Consumer, Commercial, Corporate and Investment Banking clients at over 250 branches and 60,000 Xpress Point agencies. The Ecobank Group was established in 1985 to drive the financial integration and socio-economic development in Africa. With a presence in 35 sub-Saharan African countries as well as in France, the UK, UAE and China, Ecobank has unrivalled expertise and experience across Africa. Its pan-African platform provides a single gateway for payments, cash management, trade and investment across Africa and beyond.

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We’re Satisfied With Progress At FIRS — Reps Committee On Finance

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The House of Representatives Committee on Finance has commended the level of progress and achievements being made by the Federal Inland Revenue Service (FIRS), promising that it will not withhold any support needed by the agency.

The Committee members, who were on an oversight visit, held a meeting with FIRS management at the Revenue House in Abuja, on Tuesday, and also toured the agency’s permanent headquarters in the Central Business District currently under construction.

The lawmakers, according to a statement by Dare Adekanmbi, Special Adviser on Media to the FIRS chairman, were conducted round the 17-floor building by the Special Adviser on Infrastructure, Mr Kunle Ogidi.

Chairman of the Committee, Honourable James Faleke expressed satisfaction at the transformation in FIRS under the chairman, Zacch Adedeji, and the increased tax revenue, pledging continued support of the Committee for the initiatives of the agency.

“For us, we can only commend the staff and Management of FIRS and of course the contractors for a job well done. We have seen the quality work being done. They have designed it very well and where we asked them questions, they answered. We are satisfied. We say kudos to FIRS.

“We first went to the temporary building where the FIRS is using now and of course we met the Directors and everybody. Why we have taken time to come on oversight is to allow him to fully settle and we have seen the evidence that he has fully settled.

“His work is very smooth and we could see on the faces of staff. We decided to come to the proposed permanent site. We have seen the progress so far. Like the architect said, the project began 2011 and it will be completed next year.

“We expect that when that is done and the Nigerian Revenue Service bill is passed, it will be launched in this building. And we expect more revenue to come to Nigeria.

On if the Committee is encouraged to continue to support FIRS, Faleke said: “We have also supported FIRS. Our committee is the main committee. If we withdraw our support, there will be a collapse of the system. It isn’t about being encouraged, it is about us doing our job, to do what is right.”

The Executive Chairman of the FIRS, Zacch Adedeji thanked the Committee for their visit and support, stating that FIRS will continue to collaborate with the National Assembly to move Nigeria forward.

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