Business and Brand
Pickup Stations as a Key Enabler to E-commerce Expansion into Rural and Semi-Urban Regions
About fifteen years ago, the idea that a single click could transform shopping into a seamless, convenient experience seemed far-fetched. Today, e-commerce continues to revolutionize the way people buy and sell goods, offering unparalleled accessibility and convenience. However, this immense growth brings its own set of challenges, particularly when it comes to delivering products to underserved communities, rural and semi-urban areas. In these regions, poor infrastructure, limited access to delivery routes, and high transportation costs remain significant barriers, preventing many from fully enjoying the benefits of online shopping. To address these logistics challenges, e-commerce companies are increasingly turning to practical and innovative solutions with one standing out in recent times – pickup stations.Overcoming Infrastructure Gaps with Pickup StationsInfrastructure gaps are undoubtedly one of the most significant hurdles for e-commerce players seeking expansion beyond urban centres. Rural areas often suffer from underdeveloped roads and limited or non-existent delivery networks, making traditional door-to-door delivery both costly and inefficient. As a solution to this, pickup stations have emerged as a realistic and effective solution to these challenges, providing online shoppers with a convenient alternative to home deliveries.The concept of pickup stations is quite straightforward: strategically place collection points where customers can easily retrieve their orders. Instead of navigating poorly maintained roads or traveling long distances to distant locations, e-commerce companies can concentrate on establishing central pickup hubs that are accessible to a broader audience. These stations eliminate the need for last-mile delivery, which is often the most expensive and time-consuming part of the logistics chain in rural areas.For example, Jumia, Africa’s e-commerce giant, has embraced this strategy through its City Expansion initiative, deploying pickup stations in remote areas to expand its reach and impact. By positioning pickup stations in key locations, companies like Jumia can overcome the logistical challenges that previously made e-commerce expansion into these regions unsustainable, if not impossible.Making E-commerce More Affordable for CustomersWhilst the infrastructure gaps are major issues being tackled with the advent of pickup stations, another critical barrier for customers in rural and underserved areas is the high and extremely unaffordable cost of delivery which sometimes makes it super expensive for customers who live far from major cities to engage in online shopping. Pickup stations offer a more affordable solution, as customers can opt to collect their packages from a nearby location rather than being subjected to paying exorbitant fees for home delivery.This model allows e-commerce platforms to reduce transportation costs by consolidating deliveries to a single pickup point, ultimately passing the savings on to customers – a win-win for all! Customers in underserved areas can access goods at lower prices, and e-commerce companies can offer competitive delivery options without the need for complex last-mile logistics. Moreso, the cost-effectiveness of pickup stations also means that e-commerce platforms can offer promotions, discounts, and even lower-priced goods compared to traditional retail in these areas. For many rural customers, this makes online shopping not only more accessible but also more efficient.A Deep Dive into Success Stories – Real life impact of Jumia pickup stationsThe benefits of pickup stations extend beyond mere cost savings and infrastructure improvements. They also create significant opportunities for local businesses and foster trust in online shopping within communities. For example, Idrees Luqman Akorede, CEO of Elhay Services, transformed his shop in Sagamu, Ogun state into a Jumia pickup station and observed a substantial increase in foot traffic, resulting in increased revenue.Similarly, Adeniji Ademola Ayobami, CEO of Cart-zone Deliveries in Oyo state, earns a commission on every package picked up from his store. Beyond the financial benefits, Innocent has noticed a positive shift in the community’s perception of online shopping. In areas like Modakeke, where reliable internet connectivity have historically deterred e-commerce adoption, pickup stations provided a secure and convenient way for residents to engage with online marketplaces.Deborah Egbulam, a representative at Jumia’s Chebes Egbu pickup station in Owerri, Imo State, has witnessed firsthand the transformative impact of pickup stations. She highlights how these hubs offer unparalleled convenience for customers, allowing them to easily pick up orders and receive assistance with any questions or inquiries. This hands-on support helps build trust and encourages more residents to participate in the digital economy.What is the potential impact across the E-commerce Ecosystem?The next question would be about the long-term impact of pickup stations. The answer is quite simple: as e-commerce continues to expand across Africa, pickup stations are becoming the bedrock for solving logistics challenges, particularly for companies looking to tap into underserved markets. E-commerce players can also benefit from adopting this model as it creates opportunities for businesses to scale while addressing the unique logistical challenges of rural and semi-urban areas.By expanding the reach of e-commerce into previously inaccessible regions, pickup stations are further driving wider growth for the industry. As more companies leverage this model, the e-commerce ecosystem will become more inclusive, empowering individuals in remote communities to participate in the digital economy. The impact of this model extends beyond logistics and affordability, it is ultimately reshaping how people in rural areas engage with e-commerce. Communities that were once excluded due to logistical barriers are now becoming integral parts of the online shopping world. Jumia’s City Expansion initiative is a testament to the potential of pickup stations, showcasing how innovative logistics solutions can bridge the e-commerce divide.The Future of E-commerce Re-evaluatedPickup stations represent a transformative solution to the logistics challenges faced by e-commerce companies in underserved and rural areas. By addressing infrastructure gaps and offering more affordable delivery options, they have the potential to reshape the future of e-commerce across Africa. As more e-commerce players adopt this model, the industry will continue to expand into new markets, providing greater access to goods and services for all.Jumia’s efforts demonstrate the power of logistics innovation, but the broader message is clear – “pickup stations are key to unlocking growth and inclusivity in the e-commerce industry”. As companies look to the future, embracing this strategy will be essential to reaching more customers and building a truly connected digital marketplace.
Business and Brand
Quest Merchant Bank Strengthens Market Position as GCR Revises Outlook to Stable.
Lagos, Nigeria – May 2026 – Quest Merchant Bank Limited has strengthened its market position following GCR Ratings’ affirmation of the Bank’s national scale issuer ratings of BBB(NG) and A3(NG), alongside an outlook revision to Stable from Rating Watch Negative. The ratings action marks a significant milestone for Quest Merchant Bank following a transformative period for the institution, reflecting renewed confidence in the Bank’s financial strength, market positioning, liquidity profile and future growth trajectory.According to GCR, the revised Stable Outlook is anchored on Quest Merchant Bank’s sound risk profile, improved capitalization and strong liquidity, alongside the successful transition of the Bank’s ownership structure following its acquisition by EverQuest LLP after the divestment by FBN Holdings.The rating agency also highlighted the Bank’s strong presence within Nigeria’s merchant banking sector, where Quest Merchant Bank accounted for c.30% of the sub-sector’s total assets as of 31 December 2025, reinforcing its position as one of the country’s leading merchant banking institutions.Further strengthening the Bank’s outlook was the successful completion of its ₦42.9 billion capital raise in March 2026 in line with the Central Bank of Nigeria’s revised minimum capital requirements. GCR noted that the capital injection is expected to further enhance the Bank’s capital adequacy position and support the next phase of business growth.Quest Merchant Bank’s asset quality and liquidity profile also remained key strengths underpinning the ratings affirmation. The Bank maintained a NPL ratio of 3.2%, significantly below the broader banking industry average, while continuing to sustain strong liquidity metrics and resilient earnings performance.GCR additionally recognised the strategic value of the Bank’s relationship with Custodian Investment Plc, noting the potential for expanded business opportunities, operational synergies and stronger profitability over time.Commenting on the development, Afolabi Olorode, Ag. Managing Director/CEO, Quest Merchant Bank Limited, said:“This outlook revision is a strong signal of confidence in the future of Quest Merchant Bank and the progress we have made in strengthening our organization over the last year.“Beyond the ratings action itself, this recognition reflects the resilience of our business, the quality of our balance sheet, and the confidence our clients, partners and stakeholders continue to place in the Bank.“We have emerged from a defining transition period stronger, well-capitalized and better positioned to capture the opportunities ahead. We remain committed to delivering innovative solutions, creating long-term value and supporting economic growth across the sectors we serve.”The Stable Outlook reflects GCR’s expectation that Quest Merchant Bank will continue to maintain sound asset quality, stable funding and strong liquidity metrics over the next 12 to 18 months, further reinforcing confidence in the Bank’s long-term strategic direction and operating fundamentals.
Business and Brand
Qatar Airways to Enhance Operations in Africa
Increased services are set to begin from 16 June 2026, strengthening the airline’s network in the regionAirline to launch three weekly lights to Port Sudan from 2 July 2026DOHA, Qatar – Qatar Airways is expanding its African network, with light resumptions and frequency increases launching from 16 June 2026. Boosting connectivity across Africa, the airline will restart four weekly lights to Seychelles (SEZ) and two weekly lights to Kigali (KGL) from 16 June, and daily light to Marrakesh (RAK) from 1 July. Qatar Airways is set to enhance convenient travel options by serving the following destinations with increased lights: Alexandria (HBE) – increased three weekly lights to up to sevenCairo (CAI) – increased from 28 weekly lights to up to 35Cape Town (CPT) – increased from seven weekly lights to up to 10Dar es Salaam (DAR) – increased from three weekly lights to up to sevenLusaka (LUN)-Harare (HRE) – increased from five to seven weekly lightsMaputo (MPM)-Durban (DUR) – increased from four weekly flights to up to seven Qatar Airways flights to Port Sudan (PZU) Additionally, the airline is launching three weekly flights to Port Sudan, Sudan from 2July. Passengers travelling to Port Sudan from key markets in the Middle East andSoutheast Asia, such as Oman and Pakistan, can make seamless transfers through Hamad International Airport. The move reinforces the airline’s commitment to global connectivity while balancing sustainable growth with increasing demand for convenient air travel connectivity and trade. Departing every Tuesday, Thursday, and Saturday: Doha (DOH) to Port Sudan (PZU) – Flight QR1319: Departure 09:00; Arrival 11:00Port Sudan (PZU) to Doha (DOH) – Flight QR1320: Departure 12:25; Arrival 16:20 Qatar Airways is furthering global connectivity by rebuilding its network to over 160 destinations worldwide. Bookings can be made at qatarairways.com or through the airline’s mobile app.About Qatar AirwaysA multiple award-winning airline, Qatar Airways won the ‘World’s Best Airline’ title for an unprecedented ninth time at the 2025 World Airline Awards, managed by the international air transport rating organisation, Skytrax. Qatar Airways was previously named the World’s Best Airline in 2011, 2012, 2015, 2017, 2019, 2021, 2022, and 2024.The airline continues to be synonymous with excellence, and has yet again received recognition for ‘World’s Best Business Class’, and ‘World’s Best Business Class Airline Lounge’. As the leading connector in the region, Qatar Airways has also been lauded with the ‘Best Airline in the Middle East’ title for the 13th time.Qatar Airways recently received the Platinum performance recognition by Cirium, the leading aviation analytics organisation, for its reliability and operational performance. The recognition is a testament to the airline’s unwavering commitment to providing seamless and proven operations as part of its award-winning passenger experience.This summer, Qatar Airways will ly to over 160 destinations worldwide, connecting through its Doha hub, Hamad International Airport. The airport has been recognised as the ‘Best Airport in the Middle East’ for 11 consecutive years, as well as ‘World’s Best Airport Shopping’ for the third year in a row by Skytrax. Hamad International Airport has previously been named the ‘World’s Best Airport’ by Skytrax in 2021, 2022, and 2024.Qatar Airways was the first airline in the Middle East to be certified to the highest level of IATA’s Environmental Assessment (IEnvA) programme, based on recognised environmental management system principles (such as ISO 14001). As an inaugural signatory to the Buckingham Palace Declaration in March 2016, Qatar Airways became the first airline globally to be certified to the industry standard for the prevention of illegal wildlife trafficking in aviation.
Business and Brand
Interswitch Welcomes Largest-Ever Developer Academy Cohort, Strengthening Africa’s Tech Talent Pipeline
Interswitch, one of Africa’s leading integrated payments and digital commerce companies, has announced the induction of the third and largest cohort of developer interns into its Developer Academy, reinforcing its long-standing commitment to building world-class technology talent and strengthening Africa’s digital ecosystem. Selected from a pool of over 20,000 applications, the new cohort emerged through a rigorous multi-stage process involving technical assessments, and interviews. Their induction into the Developer Academy highlights both the scale of interest in software engineering opportunities in Nigeria and Interswitch’s role in nurturing the next generation of highly skilled technology professionals. The 9-month programme brings together talents across key engineering tracks, including Backend Development, DevOps, Mobile Development, Frontend Engineering, and Quality Assurance. Designed as an intensive and structured learning experience, the Developer Academy combines theoretical instruction with real-world application, equipping participants with the skills required to thrive in an increasingly global and competitive technology landscape. Commenting on the initiative, Mitchell Elegbe, Founder and Group Chief Executive Officer, Interswitch, emphasised the importance of taking a long-term, ecosystem-driven approach to talent development.“At Interswitch, we have always believed in the capacity to see beyond the immediate challenges and focus on long-term impact. While the migration of skilled talent remains a reality, our approach is to actively shape the outcomes by building a strong and sustainable pipeline of technology professionals. We are therefore committed to equipping individuals with the capabilities to contribute meaningfully to the broader technology ecosystem, locally and globally, not just for our own needs at Interswitch. In doing so, we are not only strengthening the industry but also reinforcing Nigeria’s position as a source of globally competitive engineering talent,” Elegbe said. Beyond its immediate training objectives, the Interswitch’s Developer Academy is anchored on a broader strategic vision, one that addresses the ongoing migration of skilled talent from Nigeria and other developing economies. As global demand for software engineers continues to rise, many highly skilled professionals are increasingly recruited by international organisations. Interswitch’s approach reframes this trend, positioning talent development both as a means of local capacity building and as an opportunity to strengthen Nigeria’s reputation as a global hub for technology expertise. Also commenting, Franklin Ali, Group Chief Human Resources Officer, Interswitch, highlighted the broader impact of the programme. He stated:“The Developer Academy reflects our long-term commitment to building talent at scale. We are equipping these young professionals not just with technical skills, but with the mindset, discipline, and adaptability required to thrive in diverse environments. Whether they build their careers within Interswitch, contribute to the local ecosystem, or explore global opportunities, they represent the strength and potential of Nigerian talent and carry forward the standard of excellence we are committed to building.” Drawing parallels with the evolution of Nigeria’s entertainment industry, where local talent has successfully achieved global recognition, Interswitch envisions a similar trajectory for the technology sector, one in which Nigerian developers are not only participants in the global digital economy but key contributors shaping its future. The Developer Academy also plays a critical role in addressing local industry needs. As fintechs, banks, and startups continue to scale, the demand for highly skilled engineers remains significant. By consistently developing and releasing new cohorts of trained professionals into the ecosystem, Interswitch is contributing to a more resilient talent pipeline and supporting sustained innovation across the sector. During the 9-month programme, participants will benefit from mentorship by experienced professionals, exposure to enterprise-grade systems, and the development of workplace readiness skills essential for today’s dynamic work environment. At the end of the programme, top-performing interns may be offered full-time roles within Interswitch, while others are well-positioned to pursue opportunities across the broader technology landscape. Further demonstrating its commitment to talent development at scale, Interswitch has also invested in dedicated learning infrastructure, including the opening of a new facility in Victoria Island, Lagos, designed to serve as a specialised hub for the Developer Academy and other training initiatives. This move signals a deliberate effort to institutionalise talent development and expand capacity for future cohorts. The continued expansion of the Developer Academy reflects Interswitch’s long-term vision of building a sustainable pipeline of globally competitive talent, positioning Nigeria, and Africa at large, as a leading source of innovation and technical expertise in the global digital economy.
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