Finance
FIRSTBANK: Leveraging Digital Banking Solutions For Excellent Performance

In First Bank of Nigeria Limited, virtually all the indices are looking bright. From a stellar performance in its last year and first quarter of 2022 operations to the unleashing of its robust digital banking solutions in its operations, analysts say its current management deserves accolades for preparing the bank for the challenges and changing needs in the emerging dispensation in the Nigerian banking industry.
As competition mounts in the ever-changing Nigerian banking landscape, analysts said the future of the industry will be determined by the speed and readiness of the operators to navigate their institutions to meet the changing dynamics in the taste and needs of consumers of banking products and services.
This is because as the Nigerian economy undergoes different levels of transformation and challenges evident in the shrinkage of the citizens’ purchasing power, and the narrowing of their choices, bank customers, as well as investors in the banking stocks, will naturally gravitate to any of the banks which has what it takes to meet their needs.
In the consideration of the above-painted scenario, analysts believe the cap fits First Bank of Nigeria Limited, the banking arm of the FBNHoldings, perfectly.
In the last few weeks, FirstBank has remained in the news as a result of its impressive performance in its 2001 full-year operation, a feat which it effortlessly repeated in the first-quarter results.
And like an institution that is committed to staying put at the top of the ladder, the bank is sticking to its commitment to be the darling of Nigerian bank customers through its resolve to leverage its digital banking solutions by moving from a dependence on branches for doing business to digital banking for excellent performance.
The result of this bold move is the unprecedented surge in the number of customer accounts from 10 million to 36 million in a few years.
Shift to Digital Architecture:
FirstBank had over the years taken advantage of its geographical footprints. A report by the Lagos-based research firm, Financial Derivatives Company Limited, noted that at one point in time, FirstBank had over 25% of total bank branches in Nigeria. Leveraging on the economies of scale, today, First Bank has made a mental shift from relying on its branches for doing business to a greater emphasis on its digital architecture. In the digital space, First Bank is not only a fierce competitor but a winning institution.
There is no doubt that the Nigerian oldest bank is well-positioned to deepen its penetration in the information technology space through its wide branch network (deposit and loan portfolio of N6.13trillion and N4.03 trillion respectively).
With its e-banking products and services, customers can pay bills, send/receive money, monitor every transaction on their account, make cashless purchases online or in person, and much more. All these can be done on an internet-enabled mobile phone, PC, or tablet, from wherever you are in the world.
The FDC report explained that despite the intense competition faced by Nigerian banks from fintech and telecommunication operators, First Bank of Nigeria Limited remains competitive in the digital banking space with increased customer acquisition from 10 million to 36 million in a few years. Also, the group has a robust retail banking franchise; comprising over 3,000 configured terminals and over 15,000 points of sale (POS) terminals, an agency banking network, as well an internet and mobile banking platform.
Banking on Well-structured Management:
Analysts are also of the opinion that the story about the impressive performance of First Bank, especially in the recent time cannot be complete without a chapter on the unique style of the current management which has been able to navigate the bank towards the path of sustained profitability and acceptance by the banking community.
For instance, analysts from FDC maintained that “The era of an experienced and well-structured management team signifies a continued restructuring of the bank’s operations and the gigantic return to profitability of a previously crippling giant.”
The research firm noted that the bank’s international presence gives it an edge and serves as a buffer against currency weakness, political challenges, and macroeconomic vulnerabilities.
Today, the reality is that the bank which was formerly plagued with bad credit decisions, significant non-performing loans, and poor corporate governance practices has taken drastic steps to tackle these worrisome issues and re-establish itself as a formidable force in the Nigerian banking space.
This new identity can be tied to a restructuring exercise that improved corporate governance, asset quality, and shareholders’ value.
Season of Stellar Performance
Impressively, the bank sustained this positive performance by recording a 32% increase in gross earnings to N180bn in Q1’22 from N136.6bn in Q1’21. Profit after tax was up 108% to N32.4billion (Q1’22) relative to N15.6 billion (Q1’21).
This stellar performance is attributable to a robust loan portfolio, effective cost structure, and increased digital services.
As a result of First Bank’s restructuring exercise, the bank reported a huge sum of N141 billion as loan recovery from previously written off Atlantic Energy Ltd loan in 2021. This exercise bolstered a 100% bottom-line growth in the period under review.
In the period, FirstBank Limited recorded gross earnings of N170.4 billion, up by 33 per cent as against N128.1billion in the previous year. The bank’s net interest income was put at N72.9 billion, a 42.1 per cent from N51.3 billion generated in the same period of 2021, while non-interest income was N58.8 billion, up by 21.7 per cent from the 2021 figure.
To show the bank was in a serious business of lending, its customers’ loans and advances (net) totaled N2.999 trillion, up by 5.8 per cent, year-to-date as of December 2021, which was put at N2.835 trillion, while customers’ deposits were N5.9 trillion, as against N5.6 trillion in the first quarter of 2021, a 5.4 per cent increase.
In a ranking conducted by Nairametrics for instance, FirstBank ranked number one among banks reviewed as far as cost to income ratio was concerned. The bank recorded the highest decline in its cost-to-income ratio in Q1 2022, dropping from 79.5% recorded in Q1 2021 to 67.03% in the review period.
The cost-to-income ratio is a key financial metric, which shows a company’s costs as a proportion of its income. It helps to give investors a clear view of how efficiently a bank is being run. Specifically, it shows how much input the bank requires to generate N1 of output.
Notably, the lower this ratio, the more profitable, productive, and competitive the bank will be. Here are the banks with the lowest cost-to-income ratio.
Commitment to Greater Profitability:
The Chief Executive Officer of the bank, Dr. Adesola Adeduntan, expressed the resolve of the management of the bank to use the current good performance to make its drive for profitability a permanent thing. He said, “At FirstBank, we have historically been interwoven with the fabric of this nation with a full-service commercial banking offering catering to every segment of the economy. We believe we are now in a good position to translate this unique revenue-generating potential into improved bottom-line performance.
“Our first-quarter results demonstrate that we have commenced our journey of Quantum Profitability Leap in earnest with profit before tax doubling to N34.1 billion as the Bank begins to reap the dividends of the successful restructuring of its balance sheet, revamped risk management, robust technology, and innovative service offerings.”
Adeduntan stressed the determination of the management of the bank to explore the potential of FirstBank’s large network in consolidating the current impressive runs.
“Looking ahead, we wil
l continue to maximise all opportunities presented by our large network, and support our customers with innovative value-adding solutions through these uncertain times while investing in strengthening our digital banking offerings to deliver a better customer experience.”
Recognised Brand.
Interestingly, these huge investments in digital technology are not going unnoticed by the industry’s observers. And in 2022 alone, FirstBank has won two awards: Best Bank in Nigeria 2022 and Best Banking Digital Transformation Nigeria at the International Investor Awards 2022, a print and online publication.
The organiser explained that the bank was recognised with the Best Bank in Nigeria 2022 award for its leadership role in promoting financial inclusion in Nigeria which has been integral to improving lives and stimulating businesses of individuals across the country.
Also, the Best Bank in Digital Transformation was awarded to FirstBank in recognition of its continued efforts at reinventing its digital banking channels which have been central to reinforcing the Bank’s leading role in promoting a cashless society in the country whilst putting customers at an advantage in enjoying a secured and seamless digital banking experiences. The Bank’s digital banking channels include; its recently unveiled fully automated branch (FirstBank Digital Experience Centre), *894# USSD banking, FirstMobile, First online, and WhatsApp banking amongst others.
With over 750 business locations and over 170,000 Banking Agents spread across 99% of the 774 Local Government Areas in Nigeria, FirstBank provides a comprehensive range of retail and corporate financial services to serve its over 30 million customers. The Bank has an international presence through its subsidiaries, FBNBank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra Leone, and Senegal, as well as a Representative Office in Beijing.
Culled from Leadership
Finance
Personal Finance – ABC of Investing – FBNQuest Asset Management …………….. Continued from series 1
Ability to Take Risk
This is your financial capacity to take risks. It depends on factors such as your income, savings, financial obligations, and investment time horizon. For example, higher income and substantial savings can increase your ability to take risks, high debt levels or significant financial responsibilities (like supporting a family) can reduce your ability to take risks, the longer your investment time frame, the more risk you can typically afford to take, as you have more time to recover from potential losses.
Balancing Willingness and Ability
Effective financial planning involves balancing your willingness and ability to take risks. Here are a few steps to consider: Assess Your Risk Tolerance, Evaluate Your Financial Situation, Diversify Your Investments and Adjust Over Time. Understanding your willingness and ability to take risks helps you make informed investment decisions that align with your financial goals and comfort level.
- Liquidity Needs
This refers to how quickly and easily an asset can be converted into cash without significantly affecting its value. Liquidity need is the requirement to have access to cash or easily convertible assets to meet short-term financial obligations or unexpected expenses. While liquid assets offer safety and flexibility, they typically yield lower returns compared to less liquid investments. Balancing your portfolio to meet both liquidity needs, and long-term growth goals is essential. Understanding your liquidity needs ensures you have the right mix of assets to meet both immediate and future financial goals.
- The investment duration
This directly influences the investment objective. In essence, the longer the investment horizon, the greater the potential for risk and reward. However, it’s crucial to align the investment duration with the investment objective to achieve financial goals effectively.
Short-term objectives: Investors typically seek investments that offer liquidity and stability. Examples include money market funds, certificates of deposit (CDs), and short-term government bonds.
Medium-term objectives: These investors often balance growth and income. They may consider a mix of stocks, bonds, and mutual funds.
Long-term objectives: Investors with a long-term horizon can tolerate higher risk for potentially higher returns. They may invest in stocks, real estate, and other growth-oriented assets.
Example: A young investor aiming to accumulate wealth for retirement (long-term objective) might invest in stocks, which historically offer higher returns over the long run while an investor nearing retirement seeking steady income (short-term objective) might prefer bonds and dividend-paying stocks.
- Understanding Various Investment Vehicle
An investment vehicle is a financial product or account that allows individuals and institutional investors to invest their money with the aim of generating profit or returns. These vehicles come in various forms, each carrying its own risks and rewards. The best investment vehicle for you will depend on your individual circumstances and financial goals. Consulting with a financial advisor can help you make informed decisions. Here are some of the most popular investment vehicles:
- Stocks: A type of investment that gives you partial ownership of a publicly traded company. Such ownership entitles you to any dividends that may be paid, and you may experience gains or losses on your holdings over time. Potential for high returns but higher risk. E.g. shares of FBN holdings.
- Bonds: A debt instrument, a bond is essentially a loan that you are giving to a governmental entity or a company in exchange for a pre-set interest rate. Typically, the bond pays periodic interest (coupon payments) during its term, and it matures on a specific date. Steady income but moderate risk.
- Mutual Funds: An investment vehicle that allows you to invest your money in a professionally managed portfolio of assets that, depending on the specific fund, could contain a variety of stocks, bonds, or other investments. E.g. FBN Money Market Fund.
- Exchange-Traded Funds (ETFs): Like mutual funds but traded on stock exchanges, offering more flexibility and potentially lower costs.
- Real Estate: Investing in physical property, such as houses, apartments, or commercial buildings.
- Derivatives: Financial contracts based on an underlying asset (e.g., options, futures). This is also a high-risk investment.
- Commodities: Physical assets like gold, oil, or agricultural products.
Other consideration when choosing an investment vehicle
Diversification benefit Fees and expenses Reputation of the Financial Advisor
- Stay Informed & Continuous learning (A way to take ownership of your finances)
Certainly, improving your financial literacy is a valuable endeavour that can empower you to make informed decisions and better manage your personal finances. Remember, continuous learning is key to improving your financial literacy. Here are some effective ways to enhance your financial knowledge:
Read Books and Magazines Visit Financial Websites
Attend Local Presentations/Webinar Seek Expert Advice
Common Investment Mistakes
Here we highlight the past mistakes people have made while making an investment decision. The aim is to prevent us from doing same and better equip ourselves to make better investment decisions. Investing is a journey, and learning from missteps can lead to better outcomes.
- Not setting financial goals Not diversifying
- Not learning from your mistakes Not doing your research
In conclusion, monitoring and reassessment are crucial components of successful personal finance management. It is not just enough to execute the actions above; it is important to imbibe the culture of discipline to achieve your financial objectives.
Remember, the journey to financial well-being is a marathon, not a sprint. Stay committed, stay informed, and your future self will thank you.
Finance
The Alternative Bank Debuts with Spectacular Multi-City Launch

L-R: Chairman, The Alternative Bank, MUHTAR BAKARE; Executive Chairman Stratevium Nigeria LTD, DR. PRISCA NDU; Head of Product Omnibiz, ZAINAB ARILESERE and CEO, The Alternative Bank:, HASSAN YUSUF during the launch of The Alternative Bank in Lagos recently.
The Alternative Bank, Nigeria’s newest entrant into the financial services sector, launched in spectacular fashion by holding simultaneous launch events in three major cities across the country – Lagos, Abuja, and Kano, making it the first synchronized multi-city brand launch in Nigeria’s history. The Alternative Bank is the ethical banking subsidiary of Sterling Financial Holdings.
Speaking from Lagos, Managing Director of The Alternative Bank, Hassan Yusuf, said, “We believe that banking should be a platform for shared prosperity, where everyone benefits. And this explains why we refer to our customers as partners, because we believe we are on a journey of wealth creation where profits are shared, and customers are provided with funds without incurring interest charges.”
Speaking at the launch event in Abuja, Executive Director of The Alternative Bank, Garba Mohammed, said “The Alternative Bank is here to create wealth-for-all in a sustainable way, by doing things differently and taking a different model to partnering with its customers.”
The launch events featured the presentation of digital products to attendees, designed to bring more people into the formal financial sector with an albeit unconventional approach to e-commerce, investments, assets financing, and renewable energy with solutions such as AltMall for e-commerce, AltInvest for ethical retail investments, AltPower for affordable renewable energy solutions, AltDrive for new and pre-owned vehicle financing, and WasteBanc for the monetization recyclable waste.
In recognition of the unique financial needs of individuals and businesses, The Alternative Bank offers personalized financial consultations, tailored solutions, and one-on-one guidance towards ensuring that customers achieve their financial goals. The zero-interest banking principle is dedicated to fostering sustainable practices, responsible investments and financial decisions that contribute to positive social and environmental impacts.
The Alternative Bank also recently launched an innovation in retail investments with the first AltCoin which affords investors the opportunity to preserve and grow their wealth by investing in gold.
The Alternative Bank started in 2014 as Sterling Alternative Finance, after the Central Bank of Nigeria licensed then Sterling Bank Plc to operate a non-interest banking business and has since grown to become one of the largest ethical banks in Nigeria’s non-interest banking sector.
With the recent completion of Sterling’s transition to a full-fledged financial holdings company, The Alternative Bank will operate as the non-interest banking subsidiary of the Group, while Sterling Bank Limited will continue to provide conventional banking services.
Finance
UBA To Empower KDs, SMEs On Wealth Management

Africa’s Global Bank, United Bank for Africa (UBA) Plc, is set to organise another edition of the UBA Business Series. This is in line with the bank’s commitment to support the growth of micro, small, and medium-scale enterprises by equipping them with the requisite tools to strengthen and sustain their businesses.
The UBA Business Series is a regular seminar/workshop organised by the bank as one of its capacity-building initiatives, where leading business leaders and professionals share well-researched insights on relevant topics and best practices for running successful businesses, especially in the face of difficult business challenges.
This edition, which is powered by the UBA Value Chain Banking, will look at the topic ‘Personal Finance: Wealth Management in Today’s Economy’ and is specifically targeted at key distributors and small and medium-sized business owners. It will be held on Thursday, October 12, 2023, from 12 p.m. at the Tony Elumelu Amphitheatre, UBA House, Marina, Lagos, whilst online participants can also access the session on Zoom via https://bit.ly/UBABIZSERIES
See also Jacky Hathiramani: The Brain Behind The Success of Dana Group
The CEO and Executive Editor, of Frontier Africa Reports and eminent television host, Boason Omofaye; Managing Director/CEO, of United Capital Asset Management Plc, Odiri Oginni CFA and Recording Artist and CEO/Founder of Mova Networks, Akitoye ‘Ajebutter22’ Balogun, will be on the ground to give helpful tips on wealth management in today’s economy to business leaders. They will also provide guides on the best ways to take businesses to the next level in challenging economic terrain.
UBA’s Head, SME Banking, Babatunde Ajayi said:
“The vast knowledge and experience of the panellists, will help business owners understand the importance of personal finance, wealth management, and most importantly how to navigate the frailties of the harsh economy to ensure business growth.”
“We know small businesses are the backbone of the economy in every country that is why at UBA, we constantly look for ways of ensuring that these business owners and operators are well-equipped to grow their businesses successfully.”
Recently, UBA announced an initiative aimed at providing robust and comprehensive financing solutions to support and boost the activities of SMEs across the African continent, where SMEs will have the opportunity to access financing in the key sectors of Agro-processing, Pharmaceuticals, Automotive, and Transport and Logistics.
The financing initiative is powered by UBA’s recent partnership with the African Continental Free Trade Area (AfCFTA) secretariat to provide financing for up to $6 billion over the next three years to eligible SMEs across Africa, an agreement which was signed on the sidelines of the 30th Afreximbank Annual Meeting (AAM) which was held in Accra, Ghana earlier in the year.
UBA is a leading pan-African financial institution, offering banking services to more than thirty-seven million customers across 1,000 business offices and customer touch points in 20 African countries.
With a presence in New York, London, Paris, the Cayman Islands, and now the UAE, UBA is connecting people and businesses across Africa through retail, commercial, and corporate banking, innovative cross-border payments and remittances, trade finance, and ancillary banking services.
-
Banking and Finance16 hours agoFidelity Bank Extends Food Bank Initiative to Thousands in Surulere
-
Brand2 days agoNestlé Nigeria Concludes 15-Year Anniversary Celebration of its Technical Training Centre with 20 New Graduates from Abaji Factory
-
Cover16 hours agoAPC Primaries: How Primate Ayodele Foretold Ned Nwoko, Gbenga Daniel’s Loss (VIDEO)
-
NEWS19 hours agoRibadu’s talks with JD Vance, Rubio decisive for Nigeria’s counterterrorism fight – Security Expert
-
NEWS19 hours agoSecurity expert hails US partnership to prevent terror bases in Africa using actionable intelligence
-
NEWS19 hours agoWema Bank Announces Last Call for Submission of Entries for One-Day MD/CEO Children’s Day Initiative
-
Business and Brand13 hours agoQatar Airways to Enhance Operations in Africa
-
NEWS11 hours agoZamfara State Approves Enhanced Pension Payouts for Retired Public Workers
