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Wema Bank Fined N61.4m After breaching 7 Nigerian Laws

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WEMA Bank found itself on the wrong side of 7 Nigerian laws in 2023, paying penalties totalling N61.350 million in one year.

This was revealed in the bank’s full-year 2023 financial statement, which showed that the lender contravened a cybersecurity law, a section of the Bank and Other Financial Institutions Act (BOFIA) 2020, the Central Bank of Nigeria (CBN) circulars on Know Your Customers, among others.

On the cybersecurity framework contravention, Wema Bank received a fine of N2 million, but the lender was fined N20 million for breaching Section 19(3A) of BOFIA, 2020.

Also, Wema Bank was made to pay N17.45 million for violating the CBN circulars on KYC.

The bank further paid a fine of N10 million for the late rendition of final returns. The CBN circulars on KYC were targeted at reducing money laundering and other forms of financial crimes.

“There is no doubt that having sufficient information about your customer and making use of that information is the most effective weapon against being used to launder the proceeds of crime.

In addition to minimizing the risk of being used for illicit activities, it provides protection against fraud, reputational and

financial risks and enables individual financial institutions to recognize suspicious activities,” the CBN says in its KYC manual.

Similarly, the bank paid a penalty of N8 million for Risk-Based Supervision (RBS) breaches. The lender was likewise penalised for a regulatory breach on the CBN clearance, paying a fine of N2 million for the contravention.

For the late filing of its 2022 audited financial statements with the Nigerian Exchange Limited (NGX), the tier-2 lender was fined N1.9 million.

Fraud and burglary lower but still risks

Fraud and burglary are still big risks for the bank, which lost N256.387 million to them in 2023. However, this was far lower than N880.154 million lost by the bank in fraud and burglary cases in the corresponding period of 2022.

This would mean that the bank took some measures to tackle fraud and theft in 2023, said a credit risk analyst, Mr Osai Djemba.

Mr Djemba explained that the bank “must introduce artificial intelligence measures to reduce its exposure to theft to the barest minimum,” arguing that “sophisticated thieves and several criminals have infiltrated the Nigerian financial system to steal, kill and destroy.”

Complainants demand N10.8bn

Wema Bank left 9,974 complaints unresolved by December 2023. This is lower than 13,642 unresolved complaints reported in the corresponding period of 2022.

Various customers with these complaints demanded N10.843 billion from the lender over the issues.

The bank, however, refunded N11.258 billion to customers (apart from the N10.843 billion), the financial statement said.

“As a result of the initiatives stated earlier, the Bank successfully reduced the average time taken to resolve customer complaints by 60% compared to 2022, and the resolution rate increased from 93% to 98% demonstrating our commitment to improving the experience of our customers consistently and efficiently, the bank noted.

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Crime

Keystone Of Fraud? As Two Bank Staff Arraigned For Alleged Stealing Of Customers Multi-million Naira

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Justice Deinde Dipeolu of the Federal High Court in Lagos on Monday granted N20 million bail to two staff members of Keystone Bank Limited, Ebele Okpala and Perpetua Onyeto, over alleged obtaining of N35 million fraudulently.Okpala and Onyeto were granted bail after their counsel argued the bail application brought before the court.The duo were arraigned on Friday, August 30, 2024, by the Police Special Fraud Unit, in Lagos over alleged fraud.Okpala and Onyeto are facing five counts bordering on conspiracy, stealing, money laundering and obtaining by false pretence preferred against them, by the police.The prosecution counsel who is a Chief Superintendent of Police, Eliot Ejie, told the court that the two bankers committed the offences sometime in July 2023.CSP Ejie told the court that the first defendant, Okpala, in connivance with the second defendant, Onyeto, who worked at the branch of the bank in Anambra State, fraudulently lifted a lien placed on the bank’s customer’s account and transferred the money to her account number 1000234952 domiciled in Keystone Bank.According to the prosecutor, the offences committed by the defendants, contravened Sections 1(1)(c), Advance Fee Fraud and other related Offences Act, 2006 and punishable under Section 1(3) of the same Act.He also told the court that the two bankers’ acts contravened Sections 516 and 383 (1) Criminal Code Act LFN 2004. And Sections 21(a) and 18 (2)(d) of the Money Laundering (Prevention and Prohibition) Act, 2022 and punishable under Section 18(3) of the same Act.However, the defendants pleaded not guilty to the charges against them.The case was then adjourned till Monday, for the hearing of their bail applications.At the resumed hearing of the case on Monday, the defendants’ counsel argued their bail applications which was vehemently opposed by the prosecutor.But Justice Dipeolu, after listening to the arguments on their bail applications, granted the two bankers bail in the sum of N10m each with two sureties each in like sum.The judge also ordered that one of the sureties must be a landed property owner within the court’s jurisdiction, while the second surety, must be a Grade level 16 officer in either Lagos or Federal Government establishment.He adjourned the case till November 6, 2024, for trial.

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Crisis Hits MTN MOMO PSB As Both CEO, CCO Quit

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Mr. Eli Hini, the Chief Executive Officer of MTN’s MoMo Payment Service Bank, and Ms. Elsa Muzzolini, Chief Commercial Officer, have both left the company, P.M.EXPRESS Learnt.Muzzolini announced her resignation through a direct message to MoMo employees on 12 July.She was said to have taken up a new role as CEO of M-PESA Ethiopia, the Safaricom’s mobile money business, effective 15 July, 2024 as an updated on her LinkedIn profile reflect her new position.However, it remains unclear whether Hini, who departed in June 2024, has moved on to another role.Both Hini and Muzzolini joined MoMo PSB in 2022, where they played key roles in driving the fintech’s growth strategies in Nigeria.Their exits come at a crucial time as MTN Nigeria increases its investment in MoMo PSB to boost its market share in mobile wallets and app adoption, following challenges in its core telecom business.Phrase Lubega, MTN’s Head of Fintech, has been named as the new CEO, although his appointment is pending approval from the Central Bank of Nigeria, according to a source with direct knowledge of the situation.MTN has yet to respond to requests for comment.MoMo PSB has seen significant growth under Hini and Muzzolini’s leadership.In the first half of 2024, the number of mobile money wallets grew by 55.8%, reaching 5.5 million, up from 3.1 million in the same period in 2023.Fintech revenue also increased by 11%, driven by higher adoption of mobile wallets and the MoMo app.In comparison, Airtel’s mobile money service, which is slated to go public in 2025, reported a 14.9% increase in its customer base, reaching 39.5 million.In a strategic move to strengthen MoMo PSB’s operations and position it for further growth, MTN Nigeria on August 5, 2024, paid ₦6.95 billion to acquire Acxani Capital Limited, the minority shareholder of MoMo PSB.This transaction, detailed in a regulatory filing, gives MTN Nigeria full control of the fintech unit and allows for additional investment.As part of the deal, MoMo PSB received an extra ₦9.4 billion from MTN Nigeria.

Source: pmexpressng.com

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Crime

EFCC Arrests Two Former Union Bank Staff for Stealing Dead Customer’s Money

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Operatives of Makurdi Zonal Command of the Economic and Financial Crimes Commission, have arrested two former staff of Union Bank in Makurdi for allegedly stealing the sum of N4,199,500.00 (Four Million One Hundred and Ninety Nine Thousand Five Hundred Naira) belonging to a deceased customer of the bank. The suspects, Idah Ogoh and Agbo Okwute were arrested on Friday, June 21, 2024 in Makurdi, Benue State.

Their arrest followed a petition against them by the bank on fraudulent debits on a deceased customer, Emmanuel Azer Agenna’s account. Their dealings were uncovered when the family of the deceased approached the bank for the balance on the account of the deceased for probate processing. The family disputed the balance given to them by the bank and subsequently sent a complaint to the bank regarding unauthorised debits on the account. Based on their complaints, the bank carried out an internal investigation and its findings revealed that a debit card was procured on the deceased’s customer account on May 10, 2023 by Ifah Ogoh, one of the bank’s Sales and Service Associates which was authorised by the bank on the same date.

Further findings by the bank showed that the procured card by Ogoh was handed over to another Sales and Service Associates, Agbo Omwute who eventually delivered the card to an accomplice for transfer and withdrawal of funds from the account of the deceased. Several withdrawals were allegedly made by the suspects through the accomplice The suspects would be charged to court as soon as investigations are concluded.

Source: EFCC

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